Shipping policy
International Shipping Policy
We’re excited to share Moosi & Doodles with families worldwide! Here’s what you need to know about our international shipping:
Shipping Options
-
Standard International (10–21 business days)
An affordable option with reliable delivery. Tracking may be limited in some countries. -
Express International (10–15 business days)
Fast delivery with full tracking via DHL Express Worldwide.
Processing Time
-
Orders are processed within 5–7 business days before shipping.
Customs, Duties & Taxes
-
International shipments may be subject to customs fees, duties, or import taxes once the package reaches your country.
-
These charges are not included in our shipping rates and are the responsibility of the customer.
Tracking
-
Tracking information will be provided once your order ships.
-
Please note that some countries have limited tracking once the package leaves the U.S.
Delivery Delays
-
Delivery times are estimates and may vary due to customs processing or carrier delays.