Shipping policy

International Shipping Policy

We’re excited to share Moosi & Doodles with families worldwide! Here’s what you need to know about our international shipping:

Shipping Options

  • Standard International (10–21 business days)
    An affordable option with reliable delivery. Tracking may be limited in some countries.

  • Express International (10–15 business days)
    Fast delivery with full tracking via DHL Express Worldwide.

Processing Time

  • Orders are processed within 5–7 business days before shipping.

Customs, Duties & Taxes

  • International shipments may be subject to customs fees, duties, or import taxes once the package reaches your country.

  • These charges are not included in our shipping rates and are the responsibility of the customer.

Tracking

  • Tracking information will be provided once your order ships.

  • Please note that some countries have limited tracking once the package leaves the U.S.

Delivery Delays

  • Delivery times are estimates and may vary due to customs processing or carrier delays.